Contact Us
At Velvet Vibes, we're here to help with any questions, concerns, or feedback you may have. Whether you need assistance with an order, have a product inquiry, or simply want to learn more about our offerings, our team is ready to assist you.
Get in Touch
Customer Service:
- Email: support@velvetvibes.co.nz
- Hours: Monday to Friday, 9:00 AM – 5:00 PM (NZST)
Order Tracking:
To track your order, we will send you a link to your email.
Returns & Exchanges:
For information on how to return or exchange a product, please visit our Refund Policy page.
Feedback & Suggestions
We value your feedback and are always looking for ways to improve your experience with Velvet Vibes. If you have any suggestions or comments, please don't hesitate to contact us via email at support@velvetvibes.co.nz We’d love to hear from you!
Thank you for choosing Velvet Vibes. We’re here to make your shopping experience smooth and enjoyable.
