Velvet Vibes Privacy Policy
Effective Date: 10/03/2020
At Velvet Vibes, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website Velvetvibes.co.nz ("the Site"). By accessing or using the Site, you agree to the terms of this Privacy Policy.
1. Collection of Information
1.1 Personal Information We collect personal information that you voluntarily provide to us when you make a purchase, sign up for our newsletter, or contact our customer service team. This information may include, but is not limited to:
- Name
- Email address
- Shipping and billing address
- Phone number
1.2 Automatically Collected Information We automatically collect certain information when you visit our Site, such as:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages viewed and time spent on our Site
This information is used to improve your shopping experience and to help us understand how our Site is being used.
1.3 Cookies and Tracking Technologies We use cookies and other tracking technologies to enhance your experience on our Site. Cookies help us remember your preferences, keep track of your shopping cart, and deliver personalized content. You can choose to disable cookies through your browser settings, but doing so may limit your ability to use certain features of our Site.
2. Use of Information
2.1 How We Use Your Information We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you regarding your purchases and inquiries
- Sending you promotional offers, newsletters, and other marketing communications
- Improving our products, services, and website functionality
- Preventing and detecting fraud or other illegal activities
2.2 Marketing Communications By providing your email address, you consent to receive marketing communications from us. You can opt out of these communications at any time by following the unsubscribe link in our emails or by contacting us directly.
3. Disclosure of Information
3.1 Service Providers We may share your information with third-party service providers who assist us with various tasks, including payment processing, order fulfillment, and email marketing. These providers are required to protect your information and use it only for the services they provide to us.
3.2 Legal Compliance We may disclose your information if required to do so by law or in response to a valid request from a law enforcement authority.
3.3 Business Transfers In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the new owner as part of the transaction.
4. Security of Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, please be aware that no method of transmitting or storing data is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request the correction or deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at [email@example.com].
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the Site after any changes indicates your acceptance of the new policy.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Velvet Vibes
Email: service@velvetvibes.co.nz
